Refund & Return Policy

30-Day Hassle-Free Returns and Refunds at ChopGizmo.com

Your satisfaction is our priority at ChopGizmo.com. If you're not fully satisfied with your purchase, we offer an easy and hassle-free 30-day return and refund policy—no restocking, return, or exchange fees.

Cancellation Policy:
You have the option to cancel your order within 24 hours of purchase. To cancel, please contact us promptly at help.chopgizmo@gmail.com or use our Live Chat feature on our website during live chat hours (10am to 5pm, Monday to Friday). If your order hasn't been processed or shipped, we will cancel it and issue a full refund with no charges.

Initiating Your Return:
To begin the return process, visit the Self-Serve Return Section on our website. Go to the ChopGizmo.com Return Portal and enter the email address used for your order to start your return.

Processing Your Request:
Once we receive your return or refund request, we'll begin processing it within 1-3 business days, with no additional fees.

Refund Timing:
Once your refund is processed, it will typically appear on your debit or credit card statement within 3-7 business days.

Need Help? Contact Us:
For any questions or assistance, visit our Contact Us page or email us directly at help.chopgizmo@gmail.com. We’ll respond to emails within 24 hours. For immediate help, use our Live Chat feature available from 10am to 5pm, Monday to Friday.

Exchanges:
In addition to returns, you can exchange any product within the 30-day period, with no exchange fees. The exchange process follows the same steps as returns.

We aim to make your experience smooth and positive. You have a full 30 days from your purchase date to return or exchange items, and 24 hours from the time of purchase to cancel your order—all at no extra cost!